Frequently Asked Questions
Question: Will I receive a DVD in the post?
Answer: NO. The lessons sold are digital copies of the actual DVD's and are immediately available for download once payment has been made.
Question: How do I get the Video Lessons?
Answer: By downloading the video files after payment was successful. Once you have completed the Clickbank purchase process, two things will happen; You will be taken to a confirmation page that shows the transaction has been approved. Click on the Complete Order button and you will be automatically taken to a secure download page with a Download link where you can click and save your painting lessons. In addition to the above, you will receive an email from Clickbank as confirmation of the successful transaction detailing all the purchase details.
Question: Do I have to open an account to make a purchase?
Answer: NO. Clickbank manages all sales on behalf of Andre Grobler and requires no membership or lengthy account applications in order to make a purchase. Clickbank is the largest distributor and seller of didigtal products on the internet and accepts all major credit cards and payments via Paypal.
Question: Is my Credit Card transaction secure?
Answer: YES. Paying with Credit Card or with PayPal, your transactions are 100% Secure with Clickbank, whether you are using your credit card or PayPal account. All online transactions are secured by Clickbank via VeriSign Secured and SSL secure incryption.
Answer: NO. The lessons sold are digital copies of the actual DVD's and are immediately available for download once payment has been made.
Question: How do I get the Video Lessons?
Answer: By downloading the video files after payment was successful. Once you have completed the Clickbank purchase process, two things will happen; You will be taken to a confirmation page that shows the transaction has been approved. Click on the Complete Order button and you will be automatically taken to a secure download page with a Download link where you can click and save your painting lessons. In addition to the above, you will receive an email from Clickbank as confirmation of the successful transaction detailing all the purchase details.
Question: Do I have to open an account to make a purchase?
Answer: NO. Clickbank manages all sales on behalf of Andre Grobler and requires no membership or lengthy account applications in order to make a purchase. Clickbank is the largest distributor and seller of didigtal products on the internet and accepts all major credit cards and payments via Paypal.
Question: Is my Credit Card transaction secure?
Answer: YES. Paying with Credit Card or with PayPal, your transactions are 100% Secure with Clickbank, whether you are using your credit card or PayPal account. All online transactions are secured by Clickbank via VeriSign Secured and SSL secure incryption.
Question: How do I know my payment was successful?
Answer: You will instantly receive an email from Clickbank. The Clickbank payment Confirmation email will include your transaction reference, details, product purchased as well as another link in case the first link did not work.
Question: I dowloaded the video lesson, but can't find it.
Answer: No Problem - We have this covered! If your download was interupted (Computer crashed, power failure, etc) this is no problem. Basically, when you completed your credit card transaction a confirmation Email was sent to you. Within this email you will find the transaction number, purchased information as well as direct download link to your selected purchase.
Answer: You will instantly receive an email from Clickbank. The Clickbank payment Confirmation email will include your transaction reference, details, product purchased as well as another link in case the first link did not work.
Question: I dowloaded the video lesson, but can't find it.
Answer: No Problem - We have this covered! If your download was interupted (Computer crashed, power failure, etc) this is no problem. Basically, when you completed your credit card transaction a confirmation Email was sent to you. Within this email you will find the transaction number, purchased information as well as direct download link to your selected purchase.
